policies and shipping
By ordering from Kratom King Canada, the buyer declares they are 18 years old or older and agree to ALL of the terms and conditions as listed below, please leave now if you are under the age of 18. . We have a zero tolerance policy for any and all misuse or violation of the terms and conditions.
Information and goods provided on this site are strictly for non-consumptive herbarium specimens, collection, legitimate research, educational, candle making, non internal/external consumptive soap making (car, window, etc), and/or ornamental purposes only. All our goods are sold "as is" for bulk botanical ingredients/material and do not come with any claims or directions. NONE of our goods are intended for the diagnosis, treatment, cure, prevention, or alleviation of any disease or medical condition.
All sales are final, we are unable to accept returns or exchanges.
With other retail businesses, they can accept returns because the supplier will accept the product back, thereby no cost to the retailer. There are no Kratom suppliers that offer this to us, also shipping is $15 to $40 each way, so a simple exchange would cost $45 to $120 in shipping 3 ways.
The only way we can offer you the lowest priced kratom in Canada, is with this policy.
Any questions or comments about consumption will be ignored and your order cancelled. We are happy to answer any and all customer service related questions. Thank you!
The Buyer (you) confirms they are mentally and physically fit to understand and comply with ALL of these terms and conditions. At our discretion we may ask for government issued Identification and/or a written declaration of the intended final use of our products. Any suspected violation of these terms and conditions, or of the Natural health products act will result in an immediate suspension of your account and no products will be shipped.
Any information provided by Kratom King Canada on this website, by email, phone, or any other means of communication should not be construed as condoning, informing, advising, or allowing the internal or external consumption of any products sold by Kratom King Canada. Kratom King Canada will not be held liable for any information source that condones, support, encourages, or facilitates the internal or external use of the products sold on this site, nor can any information constitute grounds to breach any of our terms or conditions. Any and all medical advice should come from YOUR DOCTOR and only your doctor. We fully enforce and uphold all of our terms and conditions.
Resale for the purpose of human consumption and therapeutic uses in any way is PROHIBITED. The products on this site are not intended for internal or external human consumption and therefore have NOT been approved by Health Canada. Any violation of this or any other term or condition is grounds for immediate suspension/termination of your account/ we will not sell to you. In addition to violating our terms and conditions by reselling for internal or external human consumption you could be breaking the federal and provincial laws of Canada and could be subject to prosecution.
Kratom King Canada, employees, owners, associates, partners, and affiliates will not be held directly or indirectly responsible to the purchaser or any other party in any way for harm or issues caused by breach of these conditions, misuse, use, or non use of the products sold by Kratom King Canada.
All information obtained from Kratom King Canada via email, phone, and on this website is strictly for educational and informational use. This information should not be considered promoting, condoning, or advising anyone to break any of the terms and conditions of this site.
Terms and conditions are subject to change and Kratom King Canada is not responsible to inform buyers/parties of changes.
Kratom King Canada reserves the right to refuse service, sales, and communication with anyone we suspect of breaking the terms and conditions.
For orders received before 10am PST we USUALLY can ship same day. Up to 2 days when sales events are on.
PLEASE DOUBLE CHECK YOUR ADDRESS AT CHECKOUT!
We ship to the EXACT address you give us, If we receive the wrong address there is a $20 to $180 charge to reship your order. (Canada Post charges return shipping both ways, so shipping costs triple)
At check out you have the option of different shipping services.
(first and last day do not count towards delivery standard)
SHIPPING TIMES DO NOT INCLUDE HANDLING TIME (above)
1. Canada Post Expedited shipping with tracking $3.99 under $100 |$5.99 under $200 | $7.99 over $200
(1-3 days within province (BC), 2-7 days Canada wide)
2. Canada Post Xpresspost shipping with tracking $9.99 under $100 | $19.99 under $200 | $28.99 under $300 | $37.99 over $300
(2 days BC, and 4 days Canada)
Please note that the day the item is shipped and also delivered does NOT count as a day for delivery standard.
These are the standards given by Canada Post and sometimes have variances beyond out control.
We are closed on Saturday, Sunday, & holidays, only business days count towards delivery standard.
Kratom King Canada is not responsible for the actions of Canada Post. If a package is lost or stolen a claim must be filed with Canada Post and your cooperation is required to satisfy their investigation.
If Canada Post takes job action/strikes we are not responsible for any package in their care.
Located in BC Canada we ship daily!
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